Pear Australia Australia's Most Caring Telco
About Pear

Australia's most caring telco.

We would rather you stay because you want to — not because a contract forces you to. Phone systems, internet and mobile, sold and supported in Australia.

Our credo

We are Pear.

The beliefs we run on.

We have work because our customers value our services.

We deliver superior experiences through our products and our actions, built on a strong network and reliable systems. Customers pay us to provide services they can rely on.

We believe integrity is at the core of who we are.

It builds the trust our relationships depend on. We do the right thing with customers, suppliers, owners and competitors — and we try to leave the world a little better than we found it.

We focus outward on the customer, not inward.

We make it easy to do business with us — listening, anticipating and following through with a sense of urgency. The highest ethical standards are a competitive advantage.

We know that bigness is not our strength — best is.

We fight every day to stay small and keep bureaucracy out. We are more agile than firms many times our size: we act fast, take personal accountability, and produce measurable results.

We know teamwork lets us serve customers better and faster.

Our word is our contract. We keep our commitments to each other and to customers, we speak openly and directly, and ideas live or die on their merits — not on who they came from.

Everything we do is built on our values.

We are here whenever our customers depend on us. We know our best was good for today — and tomorrow we'll do better.

Integrity.Respect.Performance excellence.Accountability.
How we work

Try it first, switch without downtime.

No lock-in

Every service is month-to-month. Stay because it works.

Test drive

Run the phone system on your own numbers before you commit.

Zero-downtime migration

We port and cut over without dropping your calls.

90-day guarantee

If it isn't right in the first 90 days, we make it right.

Australian support, same business day — a person here, not a queue overseas.

Our history

Australian since 2002.

2002

Miratec Solutions is founded by the late Sam Fleifel — after management years at Telecom Australia / Telstra — to focus on VoIP.

2004

Among the early providers of VoIP in Australia.

2016

The business rebrands to Pear Australia.

2019–now

Own hosted platforms, mobile and residential NBN are added to the range.

In memory of Sam Fleifel, 1958–2016.

What we sell

Everything a small business needs to talk.

We work with businesses of every kind, and medical practices are a particular focus.

In their words

Customers who stayed.

"With Pear since 2018 for our business line and internet. The team is professional and solves issues fast — and they genuinely care about the business."

— Nasim, Elite Health

"100% Australian, no overseas call centre. Rob made a relocation simple."

— Claude, St George Private Hospital

More reviews →

Security & trust

Certified, and kept in Australia.

Pear is an Australian company. Pear Australia Pty Ltd has been Australian owned since it started in Baulkham Hills in 2002. Hosted-X, Aria and X-Fax are built by Pear's own team in Australia, hosted in Australia on infrastructure Pear operates and Microsoft Azure's Australian regions, and supported by people in Australia. Customer data is not transferred outside Australia and is not accessed or processed from outside Australia. How and where we keep your data →

CyberCert SMB1001 Gold Level 3 certified 100% Australian

CyberCert SMB1001 Gold certified. Your data stays in Australia. 100% Australian owned, and built here: Hosted-X, Aria and X-Fax are developed by Pear's own team in Australia and hosted on Australian servers — no overseas call centre, no offshore platform.
Pear Australia Pty Ltd · ABN 94 624 986 554 · 25 Gordonia Grove, Baulkham Hills NSW 2153.

Talk to a person in Australia.

Call, or send a message and we reply the same business day.

Pear Australia