Aria Scribe · one price for the practice

Have you bought a scribe before — and is anyone still using it?

That's the question we ask first, because the honest answer at a lot of practices is no. Someone trialled one. It wrote decent notes. Within a month nobody opened it. The problem with AI scribes was never the note. It was the habit.

Start the fortnight Talk to Pear — 1300 007 327

The thing to see first

The scribe that wins isn't the most accurate one. It's the one your doctors are still using in March.

Every scribe on the market claims accuracy, and no one chooses on it. What decides it is whether the thing fits into a consult without a doctor having to remember a login, open a laptop, or trust something they can't check. Aria Scribe is built around those three things: one key on the handset they already use, a note they read before it goes anywhere, and a way to check any sentence in seconds.

What the note is costing now

Written three times: in the room, on the way to the next patient, and at 7pm.

68% of GPs are dissatisfied with the amount of administration in their role. A quarter say admin during the consult is why consults are longer — 19.8 minutes on average now, up from 17.7 four years ago. 60% report burnout in the past 12 months (RACGP Health of the Nation 2026).

The RACGP is not affiliated with, and does not endorse, Pear; figures are cited for reference.

A new way

One key. One read. One button.

Press the key on the desk handset; Aria listens. When the patient leaves, the note is drafted — SOAP-structured, with the referral letter, care plan or certificate drafted off the same consult. You read it. Anything you're not sure of, you click, and you hear exactly what was said at that moment — the recording, not a transcript. Then one button puts it into Best Practice. Aria never files it herself. That's deliberate: the record is yours, and nothing enters it unread.

What she does

The note, the letters, and the way to check them.

Writes the note — SOAP-structured, from the consult, plus referral letters, care plans and certificates drafted from the same conversation.
Click to hear it — click any line of the summary and the matching moment of the recording plays. Checking a sentence takes seconds, not a replay of the appointment.
The copy button — Aria drafts; you review; one button into Best Practice. Bp note sync is not live — we say that plainly, and it's why the review step exists.
Works wherever the consult is — in the room, on video (Zoom, Meet, Teams), on home visits, by dictation, after hours.
Any language in, English note out.
Your templates, your vocabulary — the practice's own letter templates and custom terms, set up for you.
Consent per consult. Nothing on a clinician's personal phone. All processing in Australia.

How you know the note is right

This is what the RACGP and the TGA mean by keeping a clinician in the loop. The TGA's October 2026 review found most AI scribes on the market doing more than transcribing. Aria Scribe drafts, you decide, and you can check any line against what was actually said. It's a documentation aid; it doesn't diagnose, and every note still gets read by the person who signs it.

Pricing

One price for the practice, not per doctor.

Plan	Per month	Minutes a month · about
Aria Practice 10	$199	10,000 minutes · about 3 clinicians
Aria Practice 20	$349	20,000 · about 6
Aria Practice 40	$599	40,000 · about 13
Aria Practice 75	$999	75,000 · about 24
Aria Practice 120	$1,499	120,000 · about 38
Larger practices	On application	Custom allocation

Over your minutes: 2c a minute, never cut off. Registrars, locums and part-timers cost nothing extra. Each site is its own subscription, because each clinic runs its own Best Practice. Prices AUD incl. GST, month-to-month.

Where your data lives

Where your data lives.

Plain statements, each one a procurement officer can check.

Hosted in Australia. Calls, voicemail, call recordings and fax images are hosted on infrastructure Pear operates in Equinix data centres in Sydney and Melbourne; all Aria processing stays in Australian data centres — AWS Sydney for Aria's voice, Microsoft Azure Australia for the rest.
No offshore platform. Nothing is routed through an offshore AI or telephony platform. Aria is operated and supported from within Australia; customer data is not accessed or processed from outside Australia.
Never training data. Pear does not use customer call audio or customer data to train public AI models.
Your data, your retention. Recordings, transcripts and faxes belong to you. They are kept for the period in your agreement — the defaults are on the Trust Centre page — and then deleted, and you can delete a recording at any time.
Australian privacy law. Built to the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Independently certified. CyberCert SMB1001 Gold (Level 3) — a certification you can check, covering the platform your phones, fax and Aria run on.
In writing. Aria Data Processing Agreement · Privacy Policy · Trust Centre — the full processing chain

No demo

A fortnight on real consults.

We switch it on and your doctors run it on real patients for two weeks. Then you decide on what it actually produced — and on whether anyone's still pressing the key in week two. That's the only test that matters.

Start the fortnight Talk to Pear — 1300 007 327 Aria X-Fax Intelligence — also into Bp →

The rest of Aria: the hub · Aria Receptionist · Aria Queue Manager · Aria AI Voicemail · Aria X-Fax Intelligence · Call Review

Start the fortnight

Tell us about the practice.

A person in Australia switches it on with you. Call 1300 007 327 or use the contact form — say "Aria Scribe fortnight" and how many clinicians.

Questions practice managers ask.

Does it file into Best Practice automatically?

No. It drafts; you read; one button copies it in. That's on purpose — nothing enters the record unread.

How do I check a line I'm not sure about?

Click it. You hear that moment of the consult — the recording, not a transcript read back.

Is the patient's consent recorded?

Yes. Aria asks before a recording starts, nothing is captured until it's confirmed, and each consult keeps its consent record. A ready-to-print patient information sheet is included.

Where is the audio processed?

All Aria processing stays in Australian data centres — AWS Sydney for Aria's voice, Microsoft Azure Australia for the rest. Nothing leaves the country. It isn't used to train anyone's model.

We're an occupational health practice — does it do certificates and reports?

Yes — pre-employment medicals, assessments, injury management and return-to-work documents are drafted off the same consult, and the one-price-per-practice model suits a locum-heavy roster.