Keep your fax number, lose the machine. Every inbound fax lands in a mailbox on Australian servers — and Aria reads it in about thirty seconds, flags what cannot wait to your whole team, and files it into Best Practice in one click.
Australian servers · CyberCert SMB1001 Gold · Month-to-month · 14 days free, no credit card, no porting to try it
Free. No porting required — your number diverts, it does not move.
For Aria to read a fax, summarise it and flag it if it is urgent.
Inbound faxes on every plan. You only ever pay for outbound pages.
X-Fax is cloud fax: the sending and receiving happen in secure Australian data centres, so there is no machine on the bench, no second phone line and nothing to jam. Your existing fax number comes with you.
Every fax arrives as a PDF in a mailbox — read it on a screen, forward it, file it. Nothing sits in a paper tray for anyone to walk past.
Send a fax from a web page, straight from your email, or from inside the clinical software you already use. Confirmation comes back when it lands.
Name a sender once and it updates everywhere. Your team and your regular recipients are set up once, and every fax keeps a complete audit log.
“The urgent pile used to live on one desk. Now the whole practice sees it the minute it lands — nothing waits until 4pm anymore.”
Opened one at a time by whoever happens to be at the front desk, sorted by hand into piles only one person understands, with urgent results waiting in the queue like everything else. On a good day that is about an hour of wages. On a bad day it is the result that sat in the pile until 4pm.
Add Aria to any X-Fax plan and every inbound fax is read the moment it arrives: who sent it, what it is, a summary, the likely doctor, and whether it can wait. About thirty seconds, in the background, on Australian servers.
Illustrative examples. Aria reads the first three pages of every fax.
Urgent faxes are pinned to the top of the mailbox with their own filter and a live count. A red alert appears on every screen in the practice, and an email goes to whoever you nominate.
Whatever page they are on, wherever they are in the practice. It does not disappear by itself — it waits until someone reviews or dismisses it, and if several urgent faxes arrive, each one gets its own alert.
Nominate whoever should know. It arrives flagged high importance, so Outlook shows it with the red marker.
Any clinical software that can send an email can fax out through X-Fax — no printing, no walking to a machine. Inbound faxes, Aria's reading and the urgent alerts work whatever you run.
Pear is a Best Practice Connector partner. Send a fax from inside the patient record — to one recipient or several — and with Aria X-Fax Intelligence and the Best Practice Connector, inbound faxes are read, patient matched, pre-filled and filed straight into Best Practice for a person to confirm. The Connector is $20 a month on top of Intelligence.
Direct filing into the clinical record is live for Best Practice. For every other system above, X-Fax sends faxes out from your software and delivers inbound faxes to your mailbox with Aria's summary — you file the document yourself. We name a system here only when that is exactly what it does today.
Trying it does not mean a migration you cannot reverse.
You divert your existing fax number to a Pear line. You set it, so it stays under your control. Nothing changes on your letterhead.
Send, receive, test it on real faxes for two weeks. Free, the whole time — Aria included.
Keep us and we port your number across. Don't, and you turn the divert off — back exactly where you started. No hardware to return, no contract to exit.
Per month, incl. GST. Month-to-month, no lock-in. Inbound faxes are unlimited on every plan; the allowances below are outbound pages, and extra pages are 6c each with no interruption.
| Plan | Price | Included |
|---|---|---|
| X-Fax Essentials | $59.95 / month | 1,200 outbound pages · unlimited inbound · fax-to-email + portal · outbound email-to-fax · Fax Directory · 2 channels, 1 number |
| X-Fax Business | $99 / month | 3,000 outbound pages · everything in Essentials · 3 channels, 2 numbers · priority support |
| X-Fax Enterprise | $159 / month | 6,000 outbound pages · everything in Business · 4 channels, 3 numbers · dedicated account manager |
The AI that reads every fax. Priced on how many inbound pages Aria reads each month; reading beyond the inclusion is 6c a page.
| Intelligence tier | Price | Included |
|---|---|---|
| Aria 1,000 | +$60 / month | Reads up to 1,000 inbound pages a month · summary, category, urgency, likely doctor, sender directory, alerts |
| Aria 2,500 | +$120 / month | Reads up to 2,500 inbound pages a month |
| Aria 6,000 | +$240 / month | Reads up to 6,000 inbound pages a month |
| Best Practice Connector | +$20 / month | Files faxes straight into Best Practice — patient matched, details pre-filled, one click · requires Intelligence |
Setup, migration and number porting: one-off $199 — we do it, you keep your number. Faxes stored 30 days by default, 90 on request, longer at extra cost; purged faxes cannot be recovered. Cancel any month by telling us before the 27th.
If your reception team is not spending less time on faxes after your first paid month, tell us — we will switch you back and refund it. Your fax number is yours either way.
Pear's standard promise on every service. Ninety days to decide, month-to-month after that, and no lock-in term to exit.
Pear is 100% Australian owned. X-Fax and Aria are built by Pear's own team in Australia and run on Australian servers — your fax data, and Aria's reading of it, never leave the country.
Certified to CyberCert SMB1001:2026 Level 3, and every fax keeps a complete audit log.
Documents are kept for 30 days by default, or 90 on request. You decide how long faxes live.
Plain statements, each one a procurement officer can check.
Tell us what you need and a person in Australia calls you to set up your trial line. Your number diverts, it does not move — so if you decide against it you turn the divert off and nothing has changed.
Keep your fax number, lose the machine, and let Aria read the pile. A person in Australia calls you to set it up.
